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The Future of Dealership professional development

The VISPERIO Training Academy provides your team with continuous access to numerous Virtual Passes, each tailored to equip your Service Advisors and Leadership Team with practical and tactical daily solutions.

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Financial Empowerment

Maximize Earnings
Become a financial expert, delve into operations, and boost profitability.
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Inspire and Influence

10 Powerful Daily Routines and More!
Build a top team, earn respect, and shape your automotive future.
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The Toolbox

Essential Service Advisor Tools
Transform from good to exceptional, using tools of industry leaders.
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Resilient Resolve

To Fortify Resilience & Determination
Turn challenges to wins, fortify resolve, and ensure success.
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Conquer the Sales

Elevate Your Sales Skills
Transform interactions, build trust, and achieve industry excellence.
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Success Navigator

Achieve Your Goals Faster
Master service, ensure consistency, and elevate interactions.
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Filling the Funnel

Propel Your Career Forward
Master methods, seize growth, and lead with top automotive insights.
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Speed Dating

Build Client Relationships
Master first impressions, anticipate needs, and move beyond mere transactions.
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Ignite Greatness

Leadership Development
Learn from experts, hone leadership, and rise as an industry leader.
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Financial Empowerment

Maximize Earnings

In the automotive service industry, success isn’t just about mechanical prowess—it’s about wielding financial acumen like a master. Presenting Financial Empowerment, your indispensable guide to transforming from a service advisor to a financial maestro in the automotive realm. This illuminating training goes beyond the ordinary, unraveling the cryptic dance of numbers in fixed operations, ensuring that you not only understand but also capitalize on every financial nuance.

Ever wondered how the seemingly minor concept of unapplied labor can make or break your profitability? With Financial Empowerment, you’ll journey into the heart of such crucial financial intricacies, equipping yourself with the tools to maximize every earning opportunity. This isn’t just about monetary gain—it’s about achieving expertise, respect, and true professional empowerment.

Ready to redefine your role, supercharge your earnings, and stand tall as an exceptional service advisor? Service Dive into Financial Empowerment and unlock the treasure trove of financial insights waiting for you.

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Inspire & Influence

10 Powerful Daily Routines and More

Do you dream of making waves in the automotive service arena? Yearn to be more than just a cog in the machine? Introducing Inspire & Influence: your ticket to ascend from being just another manager to an influential service leader. This pass offers more than just theories—it presents a clear path illuminated by ten powerful daily routines that distinguish the titans of service leadership from the masses.

As you cultivate a powerhouse team with laser-focused vision, watch as your influence grows, heralding unparalleled growth not just for your drive but for your entire organization. Inspire & Influence isn’t just training—it’s transformation, empowering you with the tools and insights to not only command respect but also foster an environment of innovation and excellence. Take the reins of your destiny. Dive into “Inspire & Influence” today and shape the future of automotive service leadership. Your journey from manager to legend begins here

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The Toolbox

Essential Services Advisor Tools

Are you a service advisor looking to take your skills to the next level? Dive deep into the “The Toolbox”, the ultimate training that unveils the secrets behind becoming not just a good service advisor, but an exceptional one. This pass doesn’t just impart knowledge—it hands you the very tools used by industry leaders, ensuring that success on the service drive isn’t a one-time win, but a consistent achievement.

Picture yourself as the go-to professional, the one who doesn’t just serve, but astonishes clients day in and day out with unparalleled expertise. With “The Toolbox”, you won’t merely learn; you’ll transform. Elevate your approach, refine your skill set, and commit to delivering professional service daily. It’s time to step up.

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Resilient Resolve

To Fortify Resilience & Determination

In the dynamic landscape of the service industry, it’s not just about navigating challenges—it’s about rising above them with unmatched vigor and grace. Introducing Resilient Resolve—the definitive training tailored for service advisors who are ready to evolve into champions. Dive into a world where resilience is more than just a buzzword; it’s your armor. With expertly designed modules, this program will impart techniques that don’t just increase your resistance to challenges but turn them into stepping stones toward greater success.

The true measure of a service advisor isn’t just in expertise, but in the unwavering determination that powers through adversity. With Resilient Resolve, you’ll be equipped to embrace every challenge, transforming hurdles into victories and doubts into determinations. Elevate your service game, fortify your resolve, and step into a realm where success isn’t a possibility, but a guarantee. If you’re ready to embrace a future where setbacks are merely setups for greater comebacks, then Resilient Resolve is your playbook.

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Conquer the Sale

Elevate Your Sales Skills

Every interaction on the service drive holds a treasure trove of opportunities. But do you have the map to unearth them? Welcome to Conquer the Sale, a specialized training tailored for ambitious service advisors ready to transform every customer engagement into a symphony of opportunity. This isn’t just another training—it’s your personal playbook to achieving success on the service drive. Master the subtle dance of the walk-around, learning the cues that lead to trust and rapport. Dive deep into groundbreaking techniques that not only recognize but also elegantly present sales opportunities, turning potential into palpable success.

It’s time to cast aside hesitation and arm yourself with the strategy and confidence that’s often reserved for the elites in the industry. With “Conquer the Sale”, every day is an opportunity to not just perform, but to dominate. Elevate, excel, and let each engagement be your testimony of mastery. Are you ready to redefine your legacy on the service drive? Join “Conquer the Sale” and ignite the spark of unparalleled success.

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Success Navigator

Achieve Your Goals Faster

Success isn’t a destination—it’s a journey, and every service advisor deserves a roadmap. Introducing Success Navigator, the premier training program meticulously designed for those who aspire for more than just ordinary. Dive into the essence of impeccable service by laying down the quintessential foundation and building blocks that turn every interaction into an experience. Through our bespoke modules, you’ll not just engage: you’ll enchant.

In the dynamic world of service, consistency is the holy grail, and with Success Navigator, it’s within your reach. Immerse yourself in strategies that guarantee not only positive interactions but also culminate in experiences that customers relish and remember.

It’s time to transition from the mundane to the magnificent. If you’re ready to redefine every conversation, to elevate each engagement, and to be the beacon of service excellence, then “Success Navigator” is your compass. Embark on this enlightening journey today and turn your service drive into a runway of success.

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Filling the Funnel

Propel Your Career Forward

The path to automotive service excellence is paved with the right tools and insights. Enter Filling the Funnel—a training specially crafted for ambitious service advisors like you. This comprehensive course isn’t just another step; it’s a leap in the journey of your career advancement. Unearth cutting-edge techniques that don’t just let you tread water but steer your business’s ship into uncharted territories, ensuring unparalleled control and rapid growth.

The automotive industry is vast and ever-evolving, and to stand out, you need to be equipped with strategies that are ahead of the curve. With Filling the Funnel, you’re not merely navigating the industry; you’re setting the pace. Dive deep into advanced methods, harness growth opportunities, and elevate every facet of your role. If you envision a future where you’re not just part of the industry but leading it, then Filling the Funnel is your secret weapon. Embrace the transformation, propel your career, and reach pinnacles you once deemed unreachable.

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Speed Dating

Build Client Relationships

In the realm of service, relationships are paramount. Introducing Speed Dating for service advisors—a transformative training that goes beyond the routine. Unlock the time-tested art of forging genuine, lasting customer relationships.

Every successful interaction begins with a potent meet and greet. With our tailored training, delve into techniques that set the stage for a memorable first impression. But we don’t stop there. Hone in on the art of masterful questioning, allowing you to understand and anticipate your customer’s deepest needs, fostering trust and loyalty. Our curated modules will empower you to steer personalized conversations that resonate, ensuring your service drive is not just transactional but transformational.

Let’s face it: in today’s competitive world, being good isn’t enough; being exceptional is the key. Let’s embark on this insightful journey together, shaping you into the service advisor that doesn’t just meet standards but sets them. Dive into “Speed Dating” and redefine the essence of service.

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Ignite Greatness

Leadership Development

Are you seeking inspiration to fuel your entrepreneurial fire? Look no further than Ignite Greatness. Combining insights from top thought leaders across various industries, this course is designed to help you fully embrace your role as a leader and inspire your team to follow the path you’ve set for them.

Hear from leaders like John Maxwell, Dr. Jason Selk, Vic Keller, Jacquelyn Wieland, and more as they share their experiences and offer guidance for you as you build the foundation for your future as a leader in the automotive industry. You’ve already proven yourself as a great manager—now’s the time to transform into a legendary leader.

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The Training Academy includes:

Unlimited Training Academy Access

Premier Online Training Platform, Tailored for Advisors, Dealer Leadership Exclusive

Professional Training Manual

Comprehensive Insights, Seamless Integration, In-depth Examples

Monthly ROI Reporting

On-Demand Reports, Monthly Financial Insights, Team Investment Trajectory

1:1 Live Training Sessions

Personalized Expert Guidance, Tailored Growth Acceleration, Customized Skill Advancement

Leadership Empowerment

Elevate Leadership Skills, Ignite Team Synergy, Unlock Growth Opportunities

Leadership Strategy Session

Strategic KPI Examination, Collaborative Discussions, Tactical Solutions

On-Demand Support

No Unanswered Questions, Daily Empowerment

Daily Analytics and Training

Daily Insights, Progress Tracking, Growth Assessment

Professional Leadership Development

Managers to Leaders Transformation, Immersive Development, Personalized Growth

Ultimate 90-Day Journal

Daily Habit Reinforcement, Laser-Focused Objective Achievement

55″ Smart Training Board (optional)

Interactive Teaching Solution, Engaging Dealership Learning, Latest Tech

Exclusive Bonus: Access to Additional Thought Leaders

Special Lessons, Curated by Leaderpass, Best-selling Authors, Thought Leaders

Get Your Instant Service Advisor Training Quote Now

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Your Premier Dealership Partner

MEET VISPERIO

At VISPERIO, we redefine excellence in dealership services, serving as your ultimate all-in-one solution for unparalleled success. As the leading industry experts, we specialize in providing tailor-made fixed operations training and professional development programs that empower your entire team for sustained triumph.

Our commitment to your success is relentless, once you commit to change, nothing will stop us from achieving victory. With VISPERIO by your side, you unlock access to a comprehensive suite of tactical and practical solutions, designed to propel your dealership towards long-term success.

Our team’s visionary approach sets us apart as industry-leading professionals with decades of experience spanning every facet of the dealership

landscape, our experts bring a wealth of insights that are second to none. Any brand, any department, Visperio offers the solution.

Imagine your fixed operations team gaining access to decades of experience. That’s the transformative power of VISPERIO. We compress years of practical knowledge into streamlined, immersive professional development experiences that empower and elevate your team to navigate challenges and seize opportunities with confidence.

Experience the future of dealership excellence with VISPERIO. Let us be your trusted partner in propelling your business forward. Together, we’re driving success, one step at a time.

More About Visperio

Brands we have worked With

Client Stories

Thanks to their guidance, our team is more confident and capable than ever before. I highly recommend the VISPERIO team to anyone looking to take their business to the next level.

Heidi

Our biggest challenge was maximizing the efficiency of our scarce technician labor hours while keeping our employees motivated and maintaining our company culture. Kyle and his team provided us with real-world solutions that helped us reduce non-billable and under-billed repair types while increasing our effective labor rate by 16% year over year—instant results and revenue for our company.

John

The final product was above and beyond what we expected. VISPERIO delivered a professional white-labeled training and onboarding program for our entire group.

Tom
CASE STUDY: Toyota

Developed custom-tailored service advisor training and leadership guidance. Dealership
experienced rapid growth in customer-pay sales, increased fixed absorption above benchmark gross margins, and achieved newfound efficiency in team processes. Revenue increased by over $450,000 in just seven months.

CASE STUDY: Jaguar Land Rover

Through strategic leadership development and training, the dealership experienced significant increases in total parts and labor, customer pay sales, and fixed absorption. Results were achieved through increases in ELR, repair order count, hours per technician, optimizing gross margins, and streamlining team engagement and processes. The team transformed into a high-performing, customer-centric group resulting in an impressive increase of over $1.1 million in revenue within seven months.

CASE STUDY: Ford

Through the implementation of tailored solutions, the dealership witnessed a rapid increase in customer-pay sales, an impressive rise in fixed absorption, substantial improvements in gross margins, and a notable enhancement in team process efficiency. This collaboration resulted in a thriving and highly profitable increase of over $190,000 in just six short months.

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Discover the 10 powerful habits that the top 1% practice daily and elevate your daily influence with these strategic steps.

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Imagine the profound influence our VISPERIO executive team can have on your leadership group when they are live and in the room.

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VISPERIO's Fixed Ops Newsletter

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GM’s Guide to Fixed Ops

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The ELR Killers

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Top 10 Customer Objections

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